This policy describes how A&G HEALTHSPHERE PRIVATE LIMITED (“the Company”) handles information in connection with this website and the Docspot application.

1. Information we collect

We may collect name, mobile number, email address, date of birth, gender, appointment records, consultation records, prescriptions, medical reports that you upload, and payment status related to a consultation.

2. How we use information

Information is used to provide healthcare software services, process consultations, issue prescriptions, respond to support requests and improve our products.

3. Sharing

We do not sell personal information. Information may be shared with the doctor or patient involved in a consultation, with payment processors as required to complete a transaction, or when required by law.

4. Security

We apply technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.

5. Your rights

You may request access, correction or deletion of personal data held by the Company, subject to law and records that must be retained for medical or statutory purposes.

6. Contact

Privacy requests: privacy@docspot.in
Support: support@docspot.in
Registered office: Village Raghunathpur, Ward No. 28, Block Turkaulia, Motihari, East Champaran – 845401, Bihar, India